Informacije: 00385 (0)1 30 47 000

GPS: 45° 48' 13'' N; 15° 57' 29'' E;

All content published on this web page is protected by copyright. Unauthorized use of any part 
of this web page and its content will be considered a violation of copyright and subject to 
prosecution.The rest of this text explains the conditions under which data that is submitted in 
the form above is collected and used.If you do not agree with the statements in the following text, 
please do not leave your personal data on this web page.The purpose of collecting the data in the 
form is to make contact with users to inform them about our activities.We may use the data submitted 
by users for announcements and promotions of products and activities that we carry out. Users agree 
that we may periodically send them information about our activities.All data about users is guarded 
closely and it accessible only to persons that need the information to perform their job.
In no case will we provide or reveal this information to third parties. The exception to this are 
the authorized services of the executive and judicial authorities of the Republic of Croatia for 
investigations based on a valid court order.The Laguna hotel  regularly give users the opportunity 
to choose the way in which their data is used, including the opportunity to have that data removed 
from lists that are used for marketing campaigns.

SUBMISSION AND SOLUTION OF CONSUMER PROCEEDINGS - Notice of how to file a consumer complaint

In accordance with Art. 6 items 3 of the Tourism Services Act (N.N., 130/17) we inform our esteemed guests that their objections to the quality of our services can be expressed in a written complaint in our premises at the moment we will without delay acknowledge receipt of the objection. An objection can also be sent by post to:Hotel Laguna d.d., 10000 Zagreb, Kranjčevićeva 29, or by fax +385 1 3820035, or by  .The answer to your written complaint will be provided in writing no later than 15 days after the date of receipt of the complaint, so please provide us with your contact address for the response.


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