+385 (0)1 30 47 000 info@hotel-laguna.hr

Privacy Policy

Protection of personal information at Laguna d.d.

Hotel Laguna d.d. appreciates you as our guest and recognizes that privacy is important to you. We want you to become familiar with the way of collecting, using, and sharing data.
We visit our guests and our guests with special care to gain your trust and fulfillment of your expectations.
We are aware of the fact that privacy is very important and that is why Hotel Laguna d.d. is obligated to protect your personal data.

This Statement of Privacy describes the privacy practices of Hotel Laguna d.d. for the information that we collect from you or about you on this site, either by written or oral communication, or by visiting our hotel. Please review the Privacy Policy occasionally with regard to possible changes.

Personal Data Protection

Hotel Laguna d.d. protects your personal information and all our employees are trained in how to deal with such information in accordance with the law. Regardless, all employees are obliged to keep confidential and protect all computer-processed data.

We collect, use, and process your data in accordance with the provisions of the General Data Protection Regulation – GDPR (EU 2016/679) and the Implementing Act of the General Data Protection Act (NN 42/18).

The processing of your personal data is done legally in accordance with Article 6 of the GDPR for the purpose of respecting our legal obligations (applicable legal and subordinate legislation applicable in the Republic of Croatia).

For our visitors and guests of our hotel, we guarantee that all personal information will be treated as confidential information and business secret.

Hotel Laguna d.d. shall take the necessary measures to protect your personal data from unauthorized access, disclosure, modification or destruction, and shall maintain personal data accurate and up to date as much as possible.

This Privacy Statement describes the privacy practices of Hotel Laguna d.d. for the data we collect:

– through a website managed by the Laguna d.d. through which you access this Privacy Statement

– Software applications that are available for use on computers or mobile

devices (via them) or via a computer (“Applications”)

– through our social media pages we manage from which you access this statement

privacy (commonly, our “social media pages”)
– via HTML-formatted emails that we send you a link to this Statement

privacy and through your channels communicate with us

– When you visit or stay as guests in our hotel or other offline interactions

We look at pages, apps, and social media sites as “Online Services” and, together with offline channels, “Services”. By using the Services, you agree to the terms and conditions of this Privacy Statement.
We collect personal data for the most effective response to your inquiry, to ensure the provision and payment of services, to promote some of our services, for statistical data processing, for the purpose of sending publications and other promotional materials and brochures.
By giving your personal details, such as email addresses, phone numbers, etc., you expressly acknowledge that you can contact and inform Hotel Laguna d, d to make offers of your services, thereby confirming that you are familiar with our Privacy Policy. In case you do not wish to receive notification of our services, you are obliged to inform Hotel Laguna d.d. in writing (by e-mail or by registered post) in writing.

This Privacy Policy does not apply to our personal data processing on behalf of and on the basis of third party instructions, such as companies that organize or offer travel package packages and other service providers legally entitled to share your personal information with us.

Personal Data Edited and Includes our Privacy Policy:
– name and surname

– address

– email address

– phone, cell phone or fax number

– credit card information you provided when booking an online reservation or a third party

– payment or payment security

– your preferences to improve our service

– Any other information that you want us to remember and for which you want to keep secret

– resume when applying for employment.

Privacy policy content

We do not sell, rent, or disclose your personal information to third parties without your explicit consent because it is against the Privacy Policy and the Personal Data Protection Act.
If you would like to contact us through any promotional offers and services, we will ask you for a privation.
Hotel Laguna d.d. does not respond to a random mistake or mistake due to force majeure that would cause any breach of the protection of your personal data, but we guarantee that such mistakes will be resolved as soon as possible when this is feasible.
Hotel Laguna d.d. only collects personal information that you have voluntarily submitted to us and uses them for the purpose of providing the above mentioned services.
We do not require you to send us your information to access our site, nor do we require that you disclose more information than is necessary to use one of our services.
The information you give us about your credit card is used solely as a means of securing payment of reserved services and under the same protection as your other personal information. After the duly rendered and paid services, this information is no longer used without your express consent.
By filling out the form on the website, you warrant that the information you have provided is accurate and that you comply with the provisions of our Privacy Policy.

Duration of the Privacy Policy

At the time you provide us with your information, you agree to contact us and we will then add you to the Notification Recipient List. Just adding is your explicit consent to contact. Your personal information is permanently protected and you can request exclusion from our notification list at any time. After that hotel Laguna d.d. will no longer use your data, except for the purpose of informational or statistical data processing.

Privacy of data

We emphasize that your personal information remains confidential when visiting the hotel page, as well as visiting the hotel unless you volunteer them. We undertake not to disclose your personal information to third parties, except in the cases prescribed by applicable law.
Use cookies

To make it easier to browse our website, we use “cookies”. It is about the small text files that the server puts on the user’s computer to track the language choice of our site.
Cookies are placed on your computer and do not contain your name but IP address. After you stop working on the server, information is no longer available at the hotel Laguna d.d ..
If you want to remove cookies on your device at any time, update your browser settings.

Spam (spam)

Spam is the name for unsolicited emails that contain marketing materials sent without your consent. Hotel Laguna d.d. does not send unsolicited messages. We use anti-spam tools to protect employees from receiving such messages.
If for some reason you feel that you have received an unsolicited e-mail from Hotel Laguna d.d., please inform us at marketing@hotel-laguna.hr

Protecting personal data of children

Hotel Laguna d.d. DOES NOT collect, DO NOT use and NOT disclose personal information about persons under the age of 13 to enable such persons to be contacted online without the express permission of their parent or legal representative. Hotel Laguna d.d. guarantees the protection of personal data of children provided for by special laws governing this issue.

Sensitive data

The term “sensitive data” refers to data relating to your racial or ethnic origin, political attitudes, religious beliefs, union membership, health, sexual life or sexual orientation, genetic data, criminal records and any other biometric data used in purpose of unique identification. Generally, we do not collect sensitive data unless you voluntarily provide them. Hotel Laguna d.d. you can use the health data you provide to us to better serve you and meet your specific needs (eg, special diet, access for disabled people, etc.).

Checking, editing, or deleting personal data

At any time, you can check, modify or delete the personal information you provided us when visiting our website (if this information is still in our database). If you want to exercise this right, please feel free to contact us at